Reference

What You Need to Know Before You Start

Access to 111.bet depends on your local law and the region you are in. Read these terms carefully — they set out your rights, our obligations, and the conditions under which your account operates.

Jurisdiction-dependent accessAccount holder obligationsBangladesh-applicable termsPolicy updates notified
Explore the Lobby Read FAQ
111.bet What You Need to Know Before You Start
HOW WE HANDLE THIS

Data, Security and Your Account Rights

We take the handling of your account data seriously. Here is how we manage the key areas that affect you.

Data Retention

We keep your account and transaction records for as long as required by applicable law. You can request a summary of what we hold by contacting support via email.

Cookie Use

We use cookies to keep your session active across devices — so switching from your phone to a browser does not log you out mid-session. You can manage cookie preferences in your browser settings.

Account Security

Your account is protected by OTP verification on login. If you notice any access you did not authorise, contact support immediately and we will freeze the account while we investigate.

Requesting Changes

To update your registered name, phone number, or payment details linked to bKash, Nagad, or Rocket, submit a request through live chat or email with the relevant verification documents.

LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Matter

If you have a question about how these terms apply to your account, or you want to request a change to your personal data, our support team handles policy queries directly. Responses to formal legal requests are handled separately from general account help.

Live Chat Available directly in your account dashboard. Use this for account-specific policy questions and get a written record of the response.
Email Support Send formal requests — including data access or account closure — to our support address. We acknowledge within one business day.
Account Settings Some changes, such as updating your registered contact details, can be made directly inside your account without contacting support.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our terms apply to accounts in Bangladesh.

Access depends on your local law and eligible region. It is your responsibility to confirm that online betting is permitted where you are before registering or depositing.

We may suspend or close accounts where access from a restricted region is detected. Any balance held at the time of closure is handled according to the terms in force at that point.

Send a written request to our support email from the address registered on your account. We will acknowledge within one business day and respond within the period required by applicable law.

Yes. Submit a closure request via live chat or email. Once identity verification is complete, any remaining balance can be withdrawn to your registered bKash, Nagad, or Rocket wallet.

We send a notification to the email address on your account before material changes take effect. Continuing to use the platform after that date means you accept the updated terms.

Raise a formal dispute via our support email. Include your account ID and a clear description of the issue. Our team will review and respond with a written outcome.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoPrivacy PolicyInfoFAQInfoCrash Dice Roller

Related pages

111.bet Bangladesh Teen Patti NightFire Baccarat CasinoHub 111.bet App Crash Dice Roller